Nutrascia's terms cover order finality (orders finalize at successful payment authorisation, cancellable within 30 minutes if undispatched), account use rules, intellectual property, and the limits of customer rights. Every order implies acceptance.

Terms of Service

Last updated: Effective date: March 26, 2026

By using Nutrascia storefront, you agree to these terms. Please read them carefully before using the website or placing an order.

1. Eligibility and account

  • You are responsible for providing accurate account and order information.
  • You are responsible for keeping your account credentials secure.
  • We may suspend accounts involved in fraud, abuse, or policy violations.

2. Product information and pricing

  • We strive for accurate product details, availability, and prices, but errors may occur.
  • Nutrascia reserves the right to update pricing, product listings, and availability without prior notice.
  • All supplement information is educational and does not replace professional medical advice.

3. Orders, payment, and fulfillment

  • Orders are subject to acceptance and stock availability.
  • Payment must be authorized before shipment.
  • Shipping windows are estimates and may vary due to logistics or external conditions.

4. Returns and support

  • Returns and exchanges are handled according to Nutrascia return policy and applicable consumer law.
  • For order issues, contact support with your order reference.
  • Refund timelines depend on payment provider processing windows.

5. Acceptable use

  • Do not misuse the website, attempt unauthorized access, or interfere with platform operations.
  • Do not upload malicious content or use automated abuse tools.
  • We may restrict access to protect service integrity and users.

6. Liability and updates

  • Nutrascia is not liable for indirect or consequential losses to the extent permitted by law.
  • We may update these terms from time to time; continued use means acceptance of the updated version.
  • If any clause is unenforceable, the remaining clauses remain in effect.